One of Commerzbank’s core values is integrity in dealings with each other and with our clients. We are emphatically committed to detecting and preventing financial crime. Commerzbank wishes to encourage everyone to join the fight against financial crime by reporting suspicious behaviour. We also systematically investigate any indications of violations of the law or of regulatory and internal requirements.
We have introduced a standardised reporting system, to run alongside our existing communication channels (the Compliance division and Internal Audit division). This Business Keeper Monitoring System (BKMS) is an internet-based application which enables customers, employees and third parties to report such activities that affect the Commerzbank Group online.
If you wish to report activities, you can do this using your name or anonymously. We value open communication and would like to encourage you to submit your report using your
name. In any event, your information will always be handled in the strictest confidence. Likewise, we take into account the legitimate interests of all parties in the framework of the law.
We encourage you to set up an electronic mailbox in the system. This will enable us to communicate with you and to request any further information we may need. Such information can be submitted anonymously if so desired.
We have set up this system exclusively so as to receive reports about possible criminal activity, violations of the law or of regulatory and internal requirements within the Commerzbank Group. Abuse of this system for other purposes may constitute a criminal offence.